Monday, June 12; 1 to 4 p.m.
p>Customer complaints should not cause your support and sales teams anxiety. In fact, conversations that begin with a complaint are often a company's biggest opportunity to unearth new sales.
Transforming Customer Complaints into Opportunities is a 3-hour LIVE online course that provides useful strategies and guidelines for successfully resolving customer complaints and identifying future opportunities. Enroll your team and get prepared for new levels of client engagement.
- Apply methods to manage emotions and reduce stress when resolving complaints
- Analyze the root causes of complaints to identify opportunities for strengthening customer relationships
- Transform complaints into additional sales and service opportunities
For a limited time we are offering this course at a discount - save $50 for one seat if you use the promo code HAPPYPEOPLE before June 2nd, 2017. Price: $299, but $249 with promo code Register Now