Wednesday, April 10 | 11:30 a.m. to 1 p.m.
Delta by Marriott
Giving and receiving feedback is paramount for accountability and transparency within an organization. Whether you are a co-worker, peer, team lead, supervisor or manager, coaching up, down and across the organization can lead to a culture of open, transparent communication.
Coaching to the other person’s strengths is more effective and produces better results. Attendees at this session will learn the importance of transparency, accountability and communication as it relates to giving and receiving feedback. Coaching is an effective method to build your human bank account within an organization.
- Learn techniques on how to reframe your coaching to be more powerful and more positively received.
- Learn how to utilize the decision tree for redirecting behaviors.
- Learn key coaching tips and the six impact areas between the behavior and the job.
- Understand what your people want from you and your role as a supervisor/manager/leader.
About the presenter
Jill Berg is the owner/president of Spherion in North Dakota, South Dakota and West-Central, MN with offices in Fargo and Bismarck, Sioux Falls, and Perham, MN. Jill has a B.A. in general studies with an emphasis in psychology and English from Ambassador University in Pasadena, California.
Jill delivers over 25 years of business entrepreneurship, staff development, sales and financial business management. In addition to her recruiting and staffing expertise, Jill consults and trains with clients on workforce development and human resource strategies across the country. She is a Consultant with the Predictive Index and sells and trains on the Predictive Index® (PI®) assessment system. She has received numerous recognition awards for operational, sales and service excellence from Spherion Corporation including the 2015 Franchise Owner of the Year, the Special Achievement Award in 2016 and the Excellence in Service Award in 2017.
Jill is past president of the national Spherion Franchise Advisory Board and has served numerous terms as a regional director. She serves on the executive committee of the North Dakota State Chamber and is the president of the Board for the American Red Cross – Dakotas Region. Jill is a member of the Agassiz Valley Human Resource Association, Fargo West Rotary, the Paradigm Group, a CEO Roundtable exchange between area business leaders and CEO Solutions, a “Traction” focused strategy group.
This training qualifies for 2 CPE credits for the ND CPA Society.
REGISTRATION (includes lunch)
$30 per person in advance | $35 at the door
Non-Members: $40 in advance | $45 at the door
Consolidated Communications | Discovery Benefits | GOLDMARK Property Management
Minnesota State Community and Technical College | Moore Engineering | TrueIT™ | Wanzek Construction
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